What Would Jeremy Combs Do?

Have you come across a need to assign multiple phones one click access to the same Personal Address Book in Cisco Unified Communications Manager for a Department or Company Directory (outside of the built-in one with CUCM)?  I have and check out what I would do for users of Cisco Unified Communications Manager 6 and above:

Unified Communications : Applications : PAB as an IP Phone Service

Have you ever found yourself troubleshooting a voice issue and you come to the point of needing to grab a packet capture on a router? This solution has caused me to push all of my router build’s of material to have high capacity flash cards (without compromising cost of course) and in those instances where I need more space than alloted in flash I cary a 1GB Compact Flash Card temporarily to grab these captures. I have found this a great tool when needing to troubleshoot:

• SIP Trunks through CUBE for detecting bleeding DTMF
• Multicast Music on Hold to the ISR then out via a PRI Trunk
• Audio quality issues through an ISR

Check out what I would do:

Unified Communications : Infrastructure : IOS Packet Capture

Have you come across issues with faxing, modems or analog devices in general with Cisco Unified Communications?  I have.  Check out what I would do:

Unified Communications : Infrastructure : Analog Connectivity